From: "Betts Fillhouer" 

Date: April 11, 2015, 6:31:13 PM MST

To: "'Jacki Ruiz'" <jackiruiz@yahoo.com>

Subject: RE: O'Briens care home

FYI: The places A Place for Mom gave me did not work for my mother. I was disappointed because I did give the advisor the information about my mom (11/2 hrs. on the phone) and she recommended places that did not meet her physical needs or accommodations. Amethyst Arbors is a very nice facility but the nurse felt my mom would need more care than they could provide.

Carillon felt the same way after speaking to the nurse at the facility. Stephanie Schmidt was great and was hoping the nurse would feel differently about my mother's care and that they would be able to meet her daily needs.

I went to the Villa's, a group home, had an appt. but the owner was not there and there was not a private room available. A complete waste of time. I also went to Lifestream in Youngtown and Christian Care because they have skilled nursing but I don't feel my mother would be happy in that type of environment right now.

Maybe later on if she is too much for the group homes to handle.

I am so glad Elite Senior Services was referred to me and they referred you

as the person to contact. I will keep in touch with you. If you can think of

any other places let me know. Thank you for your time.


Have a great weekend!

Talk to you soon.


From: Nancy Silverston

To: janelle@azess.net

SubjectA Thank You

Date: Tue, 16 Aug 2016 10:54:49 -0700


Dear Janelle,

 I want to thank you from the bottom of my heart for helping me and my mother in a time of super stress.  You were there for me whenever I had a question.  You came with me to look at the different homes and to help ask the right questions and for moral support. You were definitely our advocate. It was a stressful situation trying to find a place for my mom because she was going straight from the hospital to a home.  I didn't have the first idea of where to start.  You were there from the beginning until the end.  You made it clear that I could call whenever, even after she was placed.

 I tell everyone it was like having a temporary sister!  Thank you again for the wonderful job you did finding the right place for my Mom,


Nancy Silverston

As the primary care provider for a large older population, family members ask me for services that provide patient specific care for their loved one. Knowing the needs of every patient and family are different, I rely on Elite Senior Services to provide compassionate and thorough evaluations to ensure every need of my patients are met. A provider referral service is a great way for family members and patients to find senior specific services that offer dignity, respect and comfort…

 Mark Hansen NP-C

Board Certified Family Medicine


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